About Yale New Haven Health System

• Mission, Values and Vision
• Leadership
• System Profile
• Managed Care
• Corporate Services
• Physician Integration
• Annual Reports
• Administrative Fellowship
• Fact Sheet

Mission

Yale New Haven Health System, through its Yale-New Haven, Bridgeport, Greenwich and Northeast Medical Group Delivery Networks, provides comprehensive, cost-effective, advanced patient care characterized by safety and clinical and service quality.

Yale New Haven Health System, in affiliation with Yale School of Medicine and other universities and colleges, educates health professionals and advances clinical care.

In all of its work, YNHHS is committed to the communities it has the privilege of serving.

Values

In carrying out its mission and working towards its vision, Yale New Haven Health System is guided by the following values:

Excellence in service to customers, which requires up‑to‑date knowledge, service, skilled performance and ensures a safe environment;

Compassion for the needs which bring people to us, requiring all employees to be sensitive, responsive and respectful of each person's unique circumstance;

Integrity in all interactions, both personal and organizational, reflecting our obligation to the truth and our commitment to honesty;

Fairness for everyone, assuring access to all services, staff appointments and employment and procurement opportunities without discrimination;

Cost‑effective performance which provides full value to our patients, their families and other customers, only rendering care which is necessary, appropriate and effective;

Leadership as a provider of services which respond to community need and contribute to improving the health of our communities, as a model employer and corporate citizen.

Vision

To be a leading, integrated health system recognized for advancing patient care excellence and value, performing in a financially responsible manner, and providing leadership to improve healthcare access and delivery.